The Ghana Tourism Authority has embarked on a three-day training programme for its Inspectors and Quality Assurance Officers.
The training programme which began on October 7, 2019, is aimed at building the capacity of the staff to improve standards in the hospitality industry. It also allowed the Inspectors and the staff the opportunity to interact and share ideas on how to improve the tourism and hospitality industry in Ghana.
Mr. Akwasi Agyeman, the Chief Executive Officer of the GTA in his address, said it is important that Inspectors abreast themselves with the current digital trend in order to achieve the goals of the Authority.
Another major aspect of the training was how Inspectors can use technology for inspection, re-inspection and spot-check inspection in the hospitality industry.
Last year, the Authority began its digitized inspection, which helped in giving daily updates and feeding a repository with daily records which also helped speed up the licensing process.
The Ghana Tourism Authority, the implementing agency of the Ministry of Tourism, Arts and Culture is mandated by law under the Tourism Act, 2011 (Act 817) to train, educate and sensitize tourism enterprises and Inspectors to equip operators with requisite skills to be able to render professional services.
GTA conducts its annual inspection and then continue with an enforcement exercise to clamp down on those enterprises which are operating illegally, those not yet operating, those who have not registered with the Authority, those operating on substandard levels among others.